HOW TO ORDER
Please contact us via the enquiry form below or by email/phone to make an initial contact and book a wedding cake consultation.
We can discuss as much details as possible over the phone or at the consultation. You are kindly requested to bring with you any items that may inspire your wedding cake design, such as fabric and colour samples, fabric swatches, wedding stationary, etc. Please kindly note that we recommend booking your consultation as far in advance as possible to reserve your slot on time.
We would love to meet you in person for a wedding cake consultation so we are able to capture all necessary details of your wedding and the theme of your celebration in order to design the most customised wedding cake you have in mind. Once all elements of your dreamed wedding cake have been discussed and approved, we kindly ask for a £100 non-refundable deposit to be paid into our bank account, thus securing your order in our diary.
We hold consultations on weekdays and on some weekends. At the consultation you will be able to talk through your ideas, see examples of our work and browse through our portfolios of cakes.
All cake prices include one complimentary cake tasting of your choice. Please note that although we offer a wide selection of wedding cake flavours to our customers (see our flavours here), we are only able to provide samples of one of our most popular cakes, namely, Classic Victoria sponge, Sicilian lemon and Belgian chocoholic, which will give you a chance to taste the quality and moistness of the whole range.
We also offer a complementary cake sample delivery to your door for wedding cake orders worth over £300.
Please see below a portion guide based on our most frequently required cake sizes. Our wedding cake tiers are usually 4″ deep and servings are based on a 1″×1″ portion. Portions given are maximum servings.
|Size||Number of servings (finger portion)|
A finger portion is a 1″x1″x4″ rectangular slice.
The final price of the cake will depend on the final size and design agreed, and cakes with more elaborate decoration will naturally fall at the higher end of our price range. The sizes above are as a guide only and we do offer many other size options and variations so do get in touch with us via the enquiry form, or by email/phone to make your bespoke wedding cake enquiry.
We require a £100 non-refundable deposit to confirm your wedding cake order. The remaining balance is due one calendar month before the wedding date. At this point all changes to cake design and flavours must be finalised and confirmed. Changes to the previously agreed cake design may incur extra fees. If orders are placed less than 6 weeks prior to wedding date, a full payment is required to confirm your order.
All our cakes are home-baked from scratch (we never use ready cake mixes), using highest quality ingredients available on the market. This ensures we deliver the best quality and freshest cakes to our customers. As a result, we can only take on a limited amount of orders each week. We advise therefore to book your wedding cake well in advance to avoid disappointment.
Orders are only confirmed once we have received a deposit or full payment. All deposits are non-refundable.
We accept payment online via a bank transfer, or cash payments. Please contact us for our bank account details.
We at Torte Cake Art would love for everyone to be able to experience the true delight our cakes deliver. Weddings can be costly and we want all our customers to feel less stressed about payments in bulk, thus we have developed a bespoke Payment Plans for our customers to pay in instalments, making our wedding cakes more affordable than ever.
Once the plan has been agreed, you will be responsible for making monthly (or quarterly) payments on time. Failure to make the regular payments may result in the contract being terminated and the loss of your deposit.
For your individual bespoke payment plan, please contact us via email or phone.
DELIVERY & COLLECTION
Delivery and set up of your wedding cake are free of charge within Brentwood, Essex area. Delivery and set up service outside of Brentwood will be quoted individually depending on the distance of your venue from our bakery. To receive a quote please email us the address and post code of your venue.
In rare instances when customers prefer to collect their cake (that require no assembly at the venue) are welcome to do so themselves from our studio in Brentwood at a mutually convenient time. Cakes are packaged with care ready for safe transportation. Please note, however, once collected, Torte Cake Art Ltd can accept no responsibility and liability for any damages thereafter for the cakes once they have left our studio and full responsibility lies with the customers.
DAMAGES AND LIABILITIES
Torte Cake Art accepts no liability for cakes that have been damaged after they were delivered and assembled at the agreed venue. All our cakes are very fragile and require much care and attention when handling. Please avoid direct sunlight, spotlights, candles, etc. when displaying your wedding cake. Our chocolate cakes and hand painted sugar craft decoration are especially susceptible to light and heat damage. In the very rare event of any complaint, Torte Cake Art will only be liable to the maximum of a full refund of the cake order.
To ensure exceptional high standards of our cakes, only the finest and natural ingredients are used at our kitchen and all cakes are freshly made to your order. All of our cakes at Torte Cake Art contain WHEAT FLOUR (GLUTEN), EGGS and MILK, and may contain NUTS as our cakes are made in the kitchen that also handles nuts and nut products.
Our GLUTEN free options are made with wheat free ingredients, however, may contain traces of GLUTEN as they are made in a kitchen handling wheat. GLUTEN free flavours are NOT suitable for people with coeliac disease.
If you have any specific allergen requirements for your cake, please get in touch with us.
CAKE STAND HIRE
You can hire wooden log, luxurious silver and metallic pedestal cake stands from us for a £20.00 hire fee. There is a £50 security deposit required, which will be refunded to you once the stand is returned to us undamaged within 3 working days after the wedding.